Policies

As a brand we do our best to be thoughtful about how much we consume, because of this we offer very limited quantities in each curated collection of apparel, home goods, and accessories. 

What does that mean for you? Gather your coins and buy your favorite goods as soon as you see them because we often sell through!

• Orders will be processed and shipped within 2 to 4 business days from the date you place your order. 
• The 2 to 4-day shipping does not apply when you are purchasing any items that are Made To Order.
• We do not ship on Sundays or Federal US Holidays. Your order will be shipped via USPS First Class, Priority Mail or UPS, with a tracking number. 
• Once shipped, your order should arrive within 5-7 business days. If an incorrect shipping address is provided and the order is returned to us because of that or any other error, return shipping will be paid by the customer.
• Souk Bohemian is NOT responsible for any lost or stolen packages. Customers may file a claim with the post office for goods.

 Let us know if you need your items ASAP, as we can arrange Express or Overnight shipping for an additional charge. Please email contact@soukbohemian.com for expedited shipping.

 

International Orders:
For our amazing International Orders, please allow additional time to process and receive your purchase(s). Your order will be shipped via USPS First Class International Mail with a tracking number, when applicable based on country of delivery. All duty taxes, fees, and any declaration of value fees, are the responsibility of the customer.

Souk Bohemian is not responsible for any orders that are lost, damaged or stolen via transit in the mail. You may file a claim with the shipping company.

 

Exchanges:

Because a lot of these pieces are one of kind, hand picked and probably traveled

very far we are not able to take any returns at the moment. What we can do is offer an exchange. 

We will accept exchanges on most items in original condition within 10 days of receipt. Please note return shipping is paid by the customer. We reserve the right to to refuse exchanges that show signs of wear. 

 

ALL SALE ITEMS ARE FINAL SALE. 

To make a exchange, send an email to contact@soukbohemian.com, and we will reach out to you to begin the return process. Once your items are received, reviewed and appear to be in original condition we will either send out your new item, or issue a store credit in the amount of your original purchase (shipping fees not included) toward a future purchase. 

At this time we are not able to offer monetary refunds.

All approved exchanges can be mailed to the following return address

 

 

Privacy Policy:

At Souk Bohemian, your privacy is important. By providing your phone number and opting in, you consent to receive SMS messages from us. We collect personal and usage information to send updates and improve our services.

 

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Msg&data rates may apply. Expect 1 msgs/month.

For more info, visit https://soukbohemian.com/pages/policies.

 

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Your information is kept confidential and secure. 

For questions, contact us at contact@soukbohemian.com.

 

Help: Need assistance with Souk Bohemian? Contact us at contact@soukbohemian.com, 404-990-8341, https://soukbohemian.com

 

Compliance: We follow all carrier SMS policies and regulations.