SHIPPING DURING COVID-19: Due to many of our makers and manufactures having to down size their teams ALL made to order items may ship between 18-20 business days. We appreciate your patience during such a sensitive time. EXCHANGES DURING COVID-19: For our safety we will not be excepting returns/exchanges until June 1, 2020.
Orders will be processed and shipped within 1-3 business days from the date you purchase your items. The 1-3 shipping does Not apply when you are purchasing any items that are Made To Order. Made To Order items ship up to 12 business days from your date of purchase.
Just a little LOVE note. We do not ship on Sundays or Federal US Holidays. Your order will be shipped via USPS First Class or Priority Mail with a tracking number. Once shipped, your order should arrive within 5-7 business days. Let us know if you need your items ASAP, as we can arrange Express or Overnight shipping for an additional charge. Please email Morgan@TheBohemianBrands.com for expedited shipping.
We except payment by debit card, credit card, paypal and afterpay.
For our amazing International Orders, please allow additional time to process and receive your purchase(s). Your order will be shipped via USPS First Class International Mail with a tracking number, when applicable based on country of delivery. All duty taxes, fees, and any declaration of value fees, are the responsibility of the customer.
Souk Bohemian is not responsible for any orders that are lost, damaged or stolen via transit in the mail. You can file a claim with the shipping company.
Returns & Exchanges:
Because a lot of these pieces are one of kind, hand picked and probably traveled very very far we are not able to take any returns at the moment. What we can do is offer an exchange. We will absolutely accept exchanges on most items in original condition within 10 days of receipt. Please note return shipping is paid by the customer. To make a return, send an email to Morgan@TheBohemianBrands.com, and we will reach out to you to begin the return process. Once your items are received, reviewed and appear to be in original condition we will either send out your new item, or issue a store credit in the amount of your original purchase (shipping fees not included) toward a future purchase. At this time we are not able to offer monetary refunds.